Driving Hotel Profitability

  • Author: DCT
  • Level: Introduction
  • Study time: 1 hour
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This short course is designed to provide learners with an understanding of the contribution they can make to drive hotel profitability via upselling, cross-selling and maximising revenue through upgrades and room allocations.

Complete the course quizzes for a DCT-Online Certificate of Completion.
  • Video time: 3 lessons
  • Exams: One Quiz

What you will learn

 

Upselling and cross-selling

 

Revenue Maximisation

 

Upgrades and Room Allocations

 

Managing Reservations to retain customers

 

Core techniques used in the Front Office

 

Support hotel profitability