Driving Hotel Profitability
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Author: DCT
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Level: Introduction
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Study time: 1 hour
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This short course is designed to provide learners with an understanding of the contribution they can make to drive hotel profitability via upselling, cross-selling and maximising revenue through upgrades and room allocations.
Complete the course quizzes for a DCT-Online Certificate of Completion.
Complete the course quizzes for a DCT-Online Certificate of Completion.
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Video time: 3 lessons
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Exams: One Quiz
What you will learn
Upselling and cross-selling
Revenue Maximisation
Upgrades and Room Allocations
Managing Reservations to retain customers
Core techniques used in the Front Office
Support hotel profitability