Building High Performance Teams in Hospitality

  • Author: DCT
  • Level: Introduction
  • Study time: 4 hours
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This course will explore the key concepts in team formation and development and what it takes to build and sustain high performing teams.
You will learn to identify the skills and behaviours required for effective team working, including virtual teams. You will also identify the primary barriers to team cohesion and effectiveness and explore strategies to overcome them.
By the end of this course, you will develop your personal team role preferences and reflect on how you can leverage your strengths to contribute more effectively within teams. 

Complete the course quizzes for a DCT-Online Certificate of Completion.
  • Video time: 21 lessons
  • Exams: Five Quizzes

What you will learn

 

How to describe the types of teams that exist within organisations

 

The skills and behaviours required for effective team working, including within virtual teams

 

An identification of your own team role preferences using Belbin’s team roles model

 

The stages in team development 

 

Strategies to effectively manage team conflict

 

The role of the leadership in driving effective team performanceOffice