Hotel Front Office Communication Skills

  • Author: DCT
  • Level: Introduction
  • Study time: 4 hours
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Learn skills that will assist you to communicate with your colleagues and guests including:
Basic front office acronyms
Multitasking and managing priorities
Interdepartmental communications
Listening skills
Telephone etiquette

Complete the course quizzes for a DCT-Online Certificate of Completion.
  • Video time: 5 lessons
  • Exams: One Quiz

What you will learn

The theoretical foundations of Menu Engineering 
How to cost dishes and apply menu engineering calculations to your restaurant menu
How to assign dishes to an engineering category based on profit margin and popularity
The impact of a strategically designed menu on your bottom line
How to calculate menu item pricing
How to highlight feature menu items to promote sales