Travel Agency Operations

  • Author: DCT
  • Level: Introduction
  • Study time: 4 hours
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This course will help you understand the role of a travel agent and to gain a familiarity with key industry terminology. The course covers the different procedures undertaken in a travel agency in relation to travel bookings: from the initial quotation stage through to the time of travel. You will explore the various types of enquiries and proposals that are common within the industry, alongside developing the skills and knowledge required to prepare quotations, book supplier products and services and process travel related documentation.

Complete the course quizzes for a DCT-Online Certificate of Completion.
  • Video time: 22 lessons
  • Exams: Six Quizzes

What you will learn

The theoretical foundations of Menu Engineering 
How to cost dishes and apply menu engineering calculations to your restaurant menu
How to assign dishes to an engineering category based on profit margin and popularity
The impact of a strategically designed menu on your bottom line
How to calculate menu item pricing
How to highlight feature menu items to promote sales